Western Digital - Firmware - I Emailed Western Digital for the latest firmware for one of their hard drives
From Western Digital -
Thank you for contacting Western Digital Customer Service and Support. My name is Constantine B..
I understand that you would like to know if there are any firmware updates for WD drives.
Most of the newer WD External drives and internal ones are plug & play and have pre-installed firmware inside compatible with Windows & Mac.
Also serial numbers provided are not detected by our system. Assuming that they are old internal or external drives , we do not have any manual firmware for you download from our support page for old WD drives. The issue of an undetected drive usually relies on defection , port or decay through time.
If you have any further questions, please reply to this email and we will be happy to assist.
Sincerely,
Constantine B.
Western Digital Customer Service and Support